Managing Conflict Essay Example | Topics and Well Written Essays - 500 words

Managing Conflict - Essay Example According to Benjamin (2007), conflicts sometimes may be a tricky issue to solve or handle which may always necessitates consultations from different quarters. For instance the Chief Executive officer of a shipping company may approach the human resource manager to seek guidance on the excessive drug use by some section of company employees. In the recent past, the company has experienced a series of plant accidents which the Chief Executive Officer alleges can be attributed to machinery operation under influence. The Chief Executive Officer have therefore ordered a compulsory for a mandatory drug test among the existing employees and the new employees too.However,the labor union have openly opposed such a move despite the company assuring them that those found positive will undergo treatment sponsored by the company and attend company financed cessation seminars. Despite such a situation being tricky, a solution must be found and the relevant advice given to the Chief executive Officer by the Human resource manager. Whether the employees are guilty of the Chief Executive Officers assertion or not, one aspect must remain outstanding: that at the end of the day, the decision reached must consider the good long term future of the company (Benjamin, 2007). As the Human Resource manager, the following recommendation may be helpful to address the conflict in an amicable manner and in such away the labor union may readily accept the adoption of the company’s new policy. The employees who use drugs and those who do not should not be coerced to undergo drug testing but the company should formulate an internal regulation to punish those who go to work under influence. This can be done through the introduction of operation fitness desk. This desk can serve the function of clearing employees before they embark on operating machinery. Those under influence when on duty should not be allowed to operate machinery and if possible face internal disciplinary measures